FAQ

Yes, you can send your mining equipment directly to Iceland; however we recommend that you go through a forwarding agent recommended by Startmining. Once the equipment arrives on site, the technical team will install it and connect it to your wallet as well as your new Startmining back office.

The shipping cost corresponds to transport costs and customs clearance, it varies depending on the size of the batch, the weight and the time of shipment, which is why we make the quote at the actual time of shipment. Our team and our partners are at your disposal for the duration of this process.

The contract lasts for 3 years, fixed for the first year after which it becomes possible to terminate the contract, within a 3 months’ notice period; but we would miss your custom, so think twice!

The configurations are set up in advance by our technicians in order to harmonize the power and longevity of your equipment, with the overall compatibility of the infrastructures. However, you can send us a new wallet or algorithm details at any time, to make the desired changes. (See conditions).

Although Startmining is not an investment consulting firm, we can share our mining expertise with you, support you and help you determine with precision the type of material that will best suit your needs. We can ensure for you all the follow-up of the monthly operations, the settings, the management of your mine and the dynamics of purchase and resale of your equipment.

Need help ?

Our team is ready and happy to help you with your queries, either by phone or by email.